Fees and Payment
Invoices are issued annually to municipalities. Municipalities can choose to pay quarterly, monthly, or in full and are responsible to ensure payments are submitted on time.
Pay in full: Payment is due January 31.
Quarterly: Payments are due January 31, April 30, July 31, and October 31.
Monthly: Payments are due on the last day of every month, January through October.
Payment Options for Communities
We offer flexible payment options by phone and online.
Online Banking: We accept payment through Scotiabank, Royal Bank of Canada (RBC), Canadian Imperial Bank of Canada (CIBC), Toronto Dominion (TD), and Bank of Montreal online banking. From your online banking account, simply add Eastern Regional Service Board as a payee.
Credit Card: Make a payment by calling 709-579-7960. To protect your privacy, we do not keep your credit card information on file. You will need to contact the office each time you would like to make a credit card payment.
Cheque or Money Order: Mail your cheque or money order to 255 Majors Path, Suite 3, St. John's, NL A1A 0L5.
In person: You may drop-off your payment at our front counter during office hours. We ask that you refrain from making an appointment if you show any symptoms of illness or have travelled outside of Canada within the past fourteen days.
Overdue Payments
If you are making a payment that is past due, you must include payment for all outstanding fees, plus the interest owing.
Interest on Overdue Accounts: Interest rate of 1.75% monthly (simple) will be applied to all overdue accounts from January 1, 2019 onward. An interest rate of 2% monthly (compounding) will be applied to overdue accounts invoiced prior to January 1, 2019.
Delinquent Accounts:
- 6 weeks: A late payment reminder letter will be sent to remind you that your account is overdue.
- 10 weeks: A second reminder letter will be sent to remind you that you must bring your account up to date to remain in good standing.
- 14 weeks: A final notice will be sent to you demanding payment in full. If payment in full is not received after the final notice, a third-party collection agency may be engaged and/or small claims court.
NSF Fee: A fee of $20.00 will be applied to all payments that are returned to Eastern Regional Service Board for any reason, i.e. insufficient funds, account closed, stop payment, etc.