Waste Collection Updates
Southern Shore:
The Eastern Regional Service Board (ERSB) has reached an interim agreement with a new waste collection contractor. Collection services will continue with the following temporary schedule changes. These schedule changes are part of a 13-week interim service arrangement, and additional changes may occur.
Collection Schedule Changes:
- Tuesday collections will now be collected on Thursdays, including bi-weekly recycling beginning August 6.
- Wednesday collections will now be collected on Fridays, including bi-weekly recycling beginning August 7.
Reporting Collection Issues:
As the new contractor becomes familiar with collection routes and communities, some adjustments may be required. If your garbage or recycling is missed, please contact ERSB as soon as possible:
- Email: info@ersbnl.ca
- Phone: 877-878-2166
Stay Up to Date:
Sign up for Voyent Alert! to receive updates on:
- Collection delays
- Schedule changes
- Service cancellations
- Facility closures
- Delayed facility openings
Notifications can be received by:
- Text message
- Phone call
- Email
ERSB uses your information solely to deliver alerts and does not sell personal information.
ERSB thanks residents and businesses for their patience and understanding during this transition.
Collection Reminders:
Residents are reminded that:
- Waste must be placed curbside and be accessible by 7:00 a.m. on collection day.
- Garbage must comply with ERSB's clear bag policy, including applicable limits on opaque privacy bags.
- Residents should follow all bag limits and recycling requirements for their area.
- All garbage and recycling receptacles must be cleared of snow and easily accessible to collection crews.
- Roads deemed unsafe for travel due to winter weather conditions may experience collection delays.
- If collection cannot be completed because of unsafe road conditions, waste may not be collected until the next scheduled collection day.
Thank you for your cooperation and understanding as we work to provide safe and efficient waste collection services.
Waste Recovery Facilities
Bell Island:
Please note that the Bell Island Waste Recovery Facility is no longer operated by the Eastern Regional Service Board (ERSB).