Covid-19 information, & Canada Post privacy breach

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Delivering your services in a pandemic

We continue to monitor the Province’s guidelines to ensure ERSB is doing it’s part to protect the public. We are happy to inform you that we will reopen the Waste Recovery Facilities as of Tuesday March 16th, 2021. We also wish to ensure communities that the Bulk Waste Collections that are scheduled for March and April will go ahead unless there are guidelines from the Chief Medical Officer of Health that raise the alert level back to Level 5.

Please check back regularly as we will be updating this page and our website as guidelines from the Chief Medical Officer of Health and the Department of Health and Community Services change(https://www.gov.nl.ca/covid-19/). We look forward to resuming services.

Recycling:

We are happy to have resumed the collection of recyclables on March 8th and we thank you for your patience while this service was suspended temporarily. Please see your schedule for recycling dates.

Bulk waste collection:

Bulk waste collection that is scheduled to begin in March will go ahead as scheduled. This will be evaluated if guidance from the Chief Medical Officer of Health changes and the Alert Level increases.

Waste Recovery Facilities:

The Clarenville Waste Recovery Facility was has resumed normal operating hours as of Thursday, March 4th. Clarenville will be in the Alert Level 3 area of the province starting on Saturday, March 13th. All provincial guidelines will be in place to ensure staff, and public safety.

Waste Recovery Facilities located on the Avalon Peninsula will reopen on Tuesday March 16th. This applies to the Bay Bulls, Bell Island, Cavendish, Old Perlican, Harbour Grace, Placentia, Renews-Cappahayden, St. Joseph’s, Clarenville and Whitbourne Waste Recovery Facilities. All provincial guidelines will be in place to ensure staff, and public safety.

Sunnyside will reopen April 3, 2021 as per winter hours.

Note that the Robin Hood Bay Landfill Site and the Clarenville Waste Transfer Stations has continued to be open for our commercial customers throughout Level 5.

St. John's Location:

There is nothing more important to us than our customers, our communities, and our people. Health and safety is always a priority for our teams, now more than ever as the COVID-19 pandemic evolves. In response to new public health advisory, effective March 29, 2021, we will be open to the public for counter service. In order to ensure social distancing is maintained only one client will be permitted at the counter at a time. When you arrive please ensure you do not have any COVID -19 symptoms and are wearing a mask. Knock and we will be happy to serve you.

We still encourage paying your bill, though one of our flexible payment options by phone and online. We continue to accept payment through Scotiabank, RBC, CIBC, TD, and BMO online banking or by cheque, money order, and credit card by telephone at 579-7960.

We are living in unprecedented times, requiring extraordinary efforts to address the situation and we appreciate your support as we navigate through this pandemic together. As the COVID-19 pandemic evolves, we will continue to monitor and provide updates.

The ERSB will continue to support all communities under our jurisdiction so we can continue to establish a waste management system that is affordable and that provides a tremendous service to all our communities.

Kindest regards,

Thank you for your cooperation and understanding and please stay safe

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